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March 2024 by Angelina L.
the most pretentious people i have ever come across are the people that work at this store. they act like their s h it dont stink fr. act like they work for gucci when they look like they should work for shein. so rude and judgmental you can feel it as soon as you walk in even walking by lmao. i even tried to return something, and a girl told me they dont take returns on this specific item. i was like ok wtvr then went home searched it up and she lied???? as if my return was going to affect her someway?? (brand new unused item still in shipping clear wrap even) literally so gross if i buy anything from steve madden (which i love) i order online. coming to this store makes me feel nauseous. most these girls need to learn how to act/talk acting like mean girls from high school at their big age. grow up fr go to therapy for that superiority complex yall seem to cringeworthily have yall work at a basic shoe store and act so unrealistically conceited its insane
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June 2022 by Edin Rodriguez
Great friendly service!
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May 2022 by Julissa Infante
Love this Steve Madden! The workers are amazing. Needed help with shoe size and Angel was AMAZING!! Loved it ❤️❤️
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May 2022 by Joseph Doe
This company is in the process of getting into a HR investigation Unfair working situations for the employees ; manger’s making false accusations to the employees One goes by the name Angle Bullying making the employees feel bad belittling them this location needs a reset also giving senior employees privileges but new employees do the same and get written up unfair working conditions I don’t recommend working here at this location but let’s see if we can all get back the beloved Steven madden we soo love and enjoyed coming to work !
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January 2022 by Briana Gonzalez
Do not shop here the shoes were cheaply made and service is horrible had glue coming out the heel if im going to spend 100+ on shoes i expect them to be better quality. They didn't take my return and were very rude.
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November 2021 by Gloria Bautista
They make a big deal over returns. I had to drive all the way to Mercedes to to make my return.
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August 2021 by Mary Salinas
Excellent service and beautiful shoes.
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August 2021 by klarissa garcia
The workers are beautiful and sexy
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May 2021 by Crystal Torres
Love this place. Awesome staff?
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March 2021 by Stephanie Cardenas
Workers are so rude! Ordered a pair of shoes and they had the audacity to give me used ones with a toe print and material was literally coming off. I tried to go return and they made a big deal.. workers need to stop acting like they’re the owners of Steve Madden lol definitely will not be shopping at this Steve Madden ever again I’m sticking to online..
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February 2021 by Nayeli Lara
(Translated by Google) Always improve designs(Original)Siempre los mejorea diseños
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July 2020 by PTDG2003 Media AKA Wreck-It Ralph Fan
(Translated by Google) The staff is friendly(Original)El Personal Es Amable
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March 2019 by Fio Aesthetics
Why do workers act like they’re better than you here? I didn’t feel welcome at all. I love Steve Madden and have gotten exemplary service in the past, but for some reason the workers were just off. Not attentive at all, and pretty rude if I may say so. I wasn’t even greeted when I entered the store.
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February 2019 by Samantha Rust
Wish they would answer the phone. I live about an hour away and like to call ahead to make sure they have a specific item but they NEVER answer the phone.
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July 2018 by Itzel Quijano
Why do workers act like they're better than you here? I didn't feel welcome at all. I love Steve Madden and have gotten exemplary service in the past, but for some reason the workers were just off. Not attentive at all, and pretty rude if I may say so. I wasn't even greeted when I entered the store.