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March 2024 by Yesery Gomez
They all agree to steal from customers, they are rats. Be very careful when you go to buy tickets, especially if out of nowhere a guy intrudes when you are being served and the lady pays more attention to him instead of you, she is not doing her job well.
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March 2024 by Nayely Gomez
I was buying my ticket and paid, while I was waiting for my change a man arrived who interfered and started asking for a destination and he couldn't even understand where (he did it on purpose), the lady left me standing and waiting for my fair while I attended to the another man who didn't even buy a ticket and without realizing it, my cell phone was stolen and I left it on the counter. Those from this company agree with other people to steal and especially elderly people. BE VERY CAREFUL!
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January 2024 by JLuis Pulido
The terminal is very nice and clean.
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January 2024 by Yury Sanchez
Called this morning and a person named Lupita answered wow! Pero has the worst customer service ever. Me calling as a customer made me not wanting this even us your services.Give a talk to her the way she speaks so aggressively and rude.And I did make sure to let her know she was being rude to get another job if she was being so mean.
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January 2024 by Enrique Peralez
Easy to use with no hassle.
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December 2023 by Damian Mendez
Good service
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November 2023 by Aaronl Lopez Rivera
Very good everything
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October 2023 by Jessica Moreno
Tried to get a refund and they hung up on me , they kept my money.
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May 2023 by Erica jams Hernandez
Hate this ppl they don't care abt the customer only money .
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February 2023 by Norma Barron
Enjoy traveling one option is this company. It’s extremely clean and has WIFi
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December 2022 by Mayra Luna
I called to book a ticket over the phone & when I Ask for a English speaking person they immediately hung up on me and when I called again they automatically Redirected my call to a machine … I had to use a different mobile number so they can answer my call. Honestly just make your own conclusions.
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December 2022 by Jorge Hinojosa
Very uncomfortable seats.Bus was so crowded and seats were so tight .Couldnt even move for the 6+ hours.NEVER AGAIN !!
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September 2022 by Alex Roman
I called to book a ticket over the phone & when I Ask for a English speaking person they immediately hung up on me and when I called again they automatically Redirected my call to a machine … I had to use a different mobile number so they can answer my call. Honestly just make your own conclusions.
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September 2022 by Richard Snow
Employees lie through their nose. They do not treat you as a customer. Rather, they take sides between each other to make it look loke u r wrong.
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July 2022 by El Sargento K.
The only reason I gave this particular company one star is because I couldn't give them no stars. This company should not be functioning in the U.S. The representatives do not speak English nor do they have the capacity to render proper customer service. Tornado Buses are the worst. They need to be wiped off this plant and not be a servicing company. The buses are the worst and smell horrible. The bathrooms are always dirty filthy and the need to get their licenses pulled so they are not able to have any type of business in the U.S. They don't help you nor do they have proper the proper etiquette to assist customer properly, and by the looks of all the reviews I am not the only one that thinks this. Piss Poor Quality!!!!!!!
