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February 2022 by Hugo Mendoza
(Translated by Google) Attentive and cordial towards the public(Original)Atentos y cordiales para con el publico
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January 2022 by Color Room
Believe me this post will be removed immediately as we know the McAllen bus station only hires people that play there politics I dont understand why the supervisor from there does not speak fluent English and spanish for a minute I thought they were bus drivers from another country your gonna tell me the Valley doesnt have bilingual professional drivers for these positions can not give proper directions for bus routes also why dont arent the bus drivers fluent in english and spanish all the drivers but 3 seem to be experienced at there job and the big guy in the office why is he so concerned about McAllen homeless his job is not the city it's his uneducated employees that play there politics and all the mordida restaurant all up the buststatoons federal money this post is not hate it's an opinion watch it's getting removed
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October 2021 by Well Holy Hell
Very comfortable and great air conditioning for me at least. I liked it Alot
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November 2019 by Maria Rodriguez
(Translated by Google) There comes my mother, from Reynosa
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May 2019 by Keith T.
Last Monday I went up to San Antonio to visit my wife and kids, and I was supposed to come back on Tuesday at 3:30 and be back by 7:30 in time for work. However, for unknown reasons Valley Transit Company canceled the bus trip. So I was reissued a ticket for the 10:15 departure, which meant I was going to miss work. When I got back to the bus station I waited for the 10:15 departure, but the man behind the counter never called out the bus, so I missed the bus. He said that I had to pay $20 to change my ticket. Where was I supposed to get $20? I had no cash, all my money was on my debit card, and the banks were closed already, and they wouldn't accept debit card.I'm not from San Antonio, I'm from McAllen. He demonstrated an uncooperative unwillingness to be understanding and helpful, and he also argued with me that he did call out the bus, but I was sitting their waiting and listening and he never did, which means he lied and was dishonest. So my wife had to come back to the station a 3rd time and picked me up, and dropped me off again 2 hours later so I could take the 2:15 am bus back home. I had to pay $55 outright for a brand new ticket. I shouldn't have to pay money for something that isnt my fault. Valley Transit Company and Greyhound are very bad companies. They rob people of their money, and make people suffer for their mistakes. I will NEVER ride with either company ever again. Do not waste your time or money with these companies. Bad business.
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February 2019 by Ryan Ruiz
Good luck getting in contact with anyone. Over a two week span I had submitted 4 separate contact forms with no response, finally tried calling the company and it just rang for anywhere from 2-5 minutes before it finally said nobody would come to the phone. Tried calling 7 separate times over the span of 2 hours. When I finally got someone to answer the phone they continually talked over me, would not let me ask the question I was attempting to ask, kept saying when the next bus was leaving (I was asking for rates, she gave none) and finally was told "Wait one second" and put on hold, after 10 minutes I hung up.
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December 2017 by Rebeca Martinez
Solo dos o tres veces e viajado en ellos dan buen servicio
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July 2016 by José Alberto González Cáceres
Nice bus station.
