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February 2024 by LEO ZUNIGA
I found the glasses I wanted and was able to keep the original lenses while other stores didn't give me that option. The sales lady was very polite and professional so thx you.
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February 2024 by Veronica Vazquez
I arrived to ask for information and there was a group of people waiting properly, I waited for my turn and when my turn came, the lady who was serving reluctantly asked me if I was going to pick up already ordered glasses and I told her no and she told me well, I won't pick it up anymore. I can attend because I am about to close ?. I understand it was 630 pm, and I applaud your punctuality, hoping that it will be the same for arriving, but at least you would have told me that before making me wait. The next day I called to make an appointment with the office next door to check my eyesight, and a lady with a very unpleasant attitude told me that if I wanted I could make an appointment or I could go there but wait to see if they would attend to me why the The doctor would be leaving early that day, I told him no, I better make an appointment and he said well, wait, he left me on hold and never answered me ??♀️??♀️, if that's how it is to begin with, I guess the service has to be worse, no, thanks
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January 2024 by pau
i was attended by rosa, yvette and mary lou and they were all so helpful!! they had a great selection and prices, and the glasses came in in less than a week! 100% recommend!
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January 2024 by Javier Mata
From the attention to the support picking up glasses, it was busy and she was by herself but that didnt change her mood or attitude she was one customer at a time and ensuring they were treated very well overall awesome experience. My whole family has been getting glasses from them for over 10 years already and every single time is a great experience and well spent time ensuring we are satisfied with our glasses
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January 2024 by Lucy R
Dr Fertig and his staff provided excellent service. Courteous, friendly, and professional staff over all. Would recommend.
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January 2024 by NapoleonDaniel Coca
Good staff but just hate that they like to cramp up patients and waste your time. Appointments are that not to make you wait until 2 hours then see you. That’s just abuse of your patients and is terrible business. Will definitely not come back.
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January 2024 by Diana Lopez
Customer service never fails at the location. I refer my friends and family.
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December 2023 by Angelica Cisneros
I went to Visionworks to get a vision recheck and the optometrist and the sales associates were very helpful and addressed my problem with utmost care and courtesy.
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November 2023 by F Rdz
Always leave happy. Employee Rosa was very helpful and patient. She listened to my needs and didn't feel rushed. Always walk away with the right glasses.
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November 2023 by Pablo Perez
Very courteous and professional staff. The attendants (Rosa and Mary Lou) allowed the time necessary to select a pair of glasses best suited for my needs and to my liking. Their suggestions and critique were on point and well received. The overall process was easy as a breeze. I strongly recommend Vision Works in McAllen, Texas.
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October 2023 by Jaime Flores
Went to get an eye exam done with Dr. Fertig. He is very professional and takes his time to answer any questions or concerns that you have. I do not have vision insurance but the price I paid was very reasonable. Shout out also to his male Assistant, Marisol and the other girl in the front office. They are very friendly and make you feel welcome there!
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October 2023 by Dave
Make sure to order edge polish. I ended up with white rings around my eyes! Thank you for fixing!
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September 2023 by Kam Neese
Everything was great. The prices were a little high but great glasses. The one thing I had an issue with was signing in at the front desk to get my eye exam at. You had to put your full name and birthdate on the clipboard and they left it out on the desk where anyone could see or take a photo of your personal information.
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August 2023 by Carlos Villarreal II
Rosa was very helpful and a great sales associate and knew about all the frames and the options.extremely knowledgeable. This is my new place to buy glasses. Everyone was very kind and was a pleasant experience. Made me very comfortable.?
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July 2023 by Sandy Suarez
I Highly recommend Vision Works at Las Tiendias. The Associates were very friendly, patient & helpful.