“Typically this store has reasonable things. Maybe slightly more expensive, but they're very helpful. I don't spend a ton in there but probably $700-800/month between feeders, feed, etc. The last 3 times I've been they've been rude or had issues. Today they expected me to wait 90 minutes so they could get the feed I wanted. They had already poured it but broke the scale while doing so. They did it in such a way they couldn't give me the feed. Manager was unwilling to give me a discount or bags of feed or otherwise despite it wasting several hours of my time. I was told I could pay full price like everyone else. Last time "computers were down," and I had to wait an hr to pay. All I asked was that they be respectful of the fact that I work 110 hrs per week and they're wasting what little time I get off. Manager was condescending and rude in her demeanor- very poor customer service. And when I pointed that out, she said she didn't care. This tells me all I need to know about their establishment.I had originally rate this as 1 star, but the owner reached out and apologized and is working on making it right. I will update this once everything has been settled. So far, everything looks much improved.”
Department Stores
“Typically this store has reasonable things. Maybe slightly more expensive, but they're very helpful. I don't spend a ton in there but probably $700-800/month between feeders, feed, etc. The last 3 times I've been they've been rude or had issues. Today they expected me to wait 90 minutes so they could get the feed I wanted. They had already poured it but broke the scale while doing so. They did it in such a way they couldn't give me the feed. Manager was unwilling to give me a discount or bags of feed or otherwise despite it wasting several hours of my time. I was told I could pay full price like everyone else. Last time "computers were down," and I had to wait an hr to pay. All I asked was that they be respectful of the fact that I work 110 hrs per week and they're wasting what little time I get off. Manager was condescending and rude in her demeanor- very poor customer service. And when I pointed that out, she said she didn't care. This tells me all I need to know about their establishment.I had originally rate this as 1 star, but the owner reached out and apologized and is working on making it right. I will update this once everything has been settled. So far, everything looks much improved.”