Bob Tomes Ford in McKinney provides a shopping experience for Ford cars, trucks, and SUVs. The dealership has a highly trained sales staff with a credible reputation and commitment. They offer an extensive inventory at competitive prices. The support continues after the sale, taking pride in keeping vehicles in excellent condition. The business is clean and people are friendly, with amenities like a children's play area and interesting art throughout. Reviews highlight excellent and knowledgeable service, with staff described as informative, accommodating, polite, and patient. Questions and concerns are addressed expeditiously. The service department does an excellent job, managing a busy schedule effectively while providing great service. Staff are all knowledgeable and willing to lend an ear and insight. While occasional frustrations occur, the team works to ensure customers are happy and situations are resolved. Many customers are repeats and would recommend the dealership.
Took my truck in to Bob Tomes Ford and Josh Patterson was an excellent service provider. There was also a recall issue that needed addressing and Josh kept me updated on everything that was going on. He was pleasant and easy to work with.
September 2024
Riley did a great job during my scheduled maintenance visit.
September 2024
Excellent experience, here. We are repeat customers. Our sales person, Kevin Baldwin, was great! Attentive, charasmatic, and helped us get the deal done. Would definitely recommend talking with him if you're in the market for a new ride.
