Chase Bank offers a range of services including checking, savings, and mobile banking. Customers appreciate the friendly and professional service provided by staff, with some employees handling account changes efficiently. However, some customers have experienced difficulties when seeking assistance from bankers, finding that staff were not always available or knowledgeable enough to answer questions about new checking accounts. Despite this, many clients have trusted Chase for over 30 years, highlighting its long-standing reputation and commitment to banking needs. Deposit products are provided by JPMorgan Chase Bank, N.A., Member FDIC.
Had the pleasure of having Shelby help me with a change to my account. She was professional, friendly and handled my change efficiently. People like Shelby are why I have been with this bank for over 30 years.
May 2024
Went by on May 1, 2024 and was treated well and got good, efficient service at the teller window.
July 2023
Thank you Taylor Duncan for efficiently helped with my enquire.