PetSmart is the world's largest pet supply and services retailer, offering an extensive range of over 10,000 products for various pets including dogs, cats, birds, fish, and small animals. Customers can shop online and pick up their items at local stores within two hours. Many locations provide additional services such as dog training, grooming, boarding, and adoption. Reviews highlight a generally positive experience at PetSmart. Customers appreciate the friendly and helpful staff, making shopping enjoyable even during busy times. For instance, one reviewer praised the groomers for their excellent work on a husky, expressing satisfaction with the pet's appearance. Others noted the helpfulness of the staff regarding pet care inquiries, especially in the fish department. However, some customers have faced frustrations, such as limited availability of certain products, like a portable water bowl. Despite these issues, many seem inclined to return, valuing the overall service and variety offered by PetSmart. The dedication of staff members, particularly in training and customer support, has also been recognized positively.
They did such a great job on my boy, Rollo. I will start comin here from now since the closer 1 2 me n Prosper might not have a cat groomer atm.
January 2026
The PetSmart associates are always helpful and friendly. They even offer to carry my litter purchases to my car (litter is so heavy 🙄). Love shopping here!
January 2026
We just adopted this sweet baby from here. This store is amazing and has an excellent partnership with FFAR. This is the 2nd kitty we have adopted here.
