Petco is a well-regarded pet store that offers a wide range of products and services for pets and their owners. Customers appreciate the friendly and helpful staff, with mentions of employees like Kathryn, Emilie, Melissa, and Shadow, who go above and beyond to ensure positive experiences. The grooming services are highly praised, especially for handling pets with care and making them feel comfortable, even those with social anxiety. Petco also provides veterinarian services, vaccination clinics, and pet adoption programs, making it a one-stop shop for pet care needs. Shoppers value the variety of brand-name pet nutrition products, including special items like vitamin-infused worms for reptiles, which are often out of stock elsewhere. Customers enjoy shopping online for savings and easy pickup options, though some note that online prices tend to be cheaper than in-store. Price matching is appreciated, and staff are generally patient and knowledgeable about products. Overall, Petco is seen as a trusted place where pet owners can find quality supplies, receive excellent customer service, and access comprehensive pet care services.
Customer service was great and they had what I needed.
June 2026
Gene - was an excellent dog trainer! We just finished the advanced course after going through puppy and fundamentals. He’s patient and thorough and really helps you understand how to communicate with your dog. I am very happy with the success and my dog is very well behaved now.
April 2026
Order product online and picked up at the store. All was as advertised. Was in and out quickly as I needed it to be.
