PetSmart is the world's largest pet supply and services retailer, offering an extensive range of over 10,000 products for various pets including dogs, cats, birds, fish, and small animals. Customers can shop online and pick up their items at local stores within two hours. Many locations provide additional services such as dog training, grooming, boarding, and adoption. Reviews highlight a generally positive experience at PetSmart. Customers appreciate the friendly and helpful staff, making shopping enjoyable even during busy times. For instance, one reviewer praised the groomers for their excellent work on a husky, expressing satisfaction with the pet's appearance. Others noted the helpfulness of the staff regarding pet care inquiries, especially in the fish department. However, some customers have faced frustrations, such as limited availability of certain products, like a portable water bowl. Despite these issues, many seem inclined to return, valuing the overall service and variety offered by PetSmart. The dedication of staff members, particularly in training and customer support, has also been recognized positively.
Great walked in and found exactly what I was looking for. Staff was friendly and helpful
April 2026
Can't stand the girl who thinks she knows about fish but she is clueless and not very nice
March 2026
They did such a good job bathing and grooming my boys! They were extremely thorough even though one of my dogs didn’t love getting his nails trimmed. They never look this good when I bathe them so I would definitely recommend!
