Quick Lane® at Bob Tomes Ford is highly praised for its excellent service and professional team. Customers consistently highlight the care and attention provided by staff members like Austin, who keep them updated throughout the process and ensure timely delivery. The service team is known for fast and efficient work, with some customers experiencing engine and transmission repairs completed in just two hours. The service managers and technicians are appreciated for their knowledge, honesty, and dedication to customer satisfaction. Sales experiences are also positive, with knowledgeable and polite salespeople helping customers find the right vehicles, including multiple purchases of the same model. The dealership's staff, including the new car sales director, go out of their way to make the buying process straightforward and enjoyable. Overall, customers feel confident and well-cared for, whether visiting for routine checkups, recalls, or new vehicle purchases. The team’s professionalism, quick service, and genuine care make Quick Lane® at Bob Tomes Ford a trusted choice for automotive needs.
Mike Green always takes great care of me whenever I bring any of my vehicles in for service. Very professional!
June 2024
I always bring my truck here for service, Austin and his team take great care of me, keep me updated throughout the process and deliver as they promise. If you are looking for a great service experience, give Austin a shout, he won't let you down!
March 2024
If you are wanting an amazing experience at BTF ask for Tim. He went out of his way to make my experience with my vehicle an easy straightforward time. Thank you Tim!
