Quick Lane® at Bob Tomes Ford is highly praised for its excellent service and professional team. Customers consistently highlight the care and attention provided by staff members like Austin, who keep them updated throughout the process and ensure timely delivery. The service team is known for fast and efficient work, with some customers experiencing engine and transmission repairs completed in just two hours. The service managers and technicians are appreciated for their knowledge, honesty, and dedication to customer satisfaction. Sales experiences are also positive, with knowledgeable and polite salespeople helping customers find the right vehicles, including multiple purchases of the same model. The dealership's staff, including the new car sales director, go out of their way to make the buying process straightforward and enjoyable. Overall, customers feel confident and well-cared for, whether visiting for routine checkups, recalls, or new vehicle purchases. The team’s professionalism, quick service, and genuine care make Quick Lane® at Bob Tomes Ford a trusted choice for automotive needs.
I always bring my truck here for service, I’m never here long and always have quality interactions with everyone who works here. Worked with Junior last time I came in and he was excellent, professional, and got me in and out fast and was a pleasure to work with.
April 2026
These guys always take care of my truck. Great team and great service!
April 2026
I Love these guys! Rick with the eye patch has some great stories!