Walmart Supercenter is a convenient place to get what is needed, offering fresh groceries online with same-day delivery for members and free pickup. The store accepts SNAP EBT cards and maintains the same low prices as in-store. However, customer experiences with service and organization vary. Some employees are noted for being extremely helpful, with one maintenance worker going above and beyond, while automotive associates are also described as helpful. Other employees are criticized for being slow, lacking information, and providing poor customer service, including long wait times for appointments. The store layout is frequently called a mess and disorganized, with departments in disorder. While some staff do a great job stocking shelves and maintaining cleanliness, the overall service is often viewed as so-so, not like before, with a sense that customers are not always treated well. Prices are a consideration, with a suggestion that lowering them would improve ratings.
It’s alright. The items in the “in my store” section in the app doesn’t really match up with what’s actually in the store in person.
January 2026
Overall good except for cashier was very abrupt. Not rude.
January 2026
I had a flat tire today. The service was great, the staff were nice, and the repair was done quickly. North Custer rd. is much much better than South of Custer rd in Mckineey.
