Bike Mart is a family-owned business with Dallas roots since 1962, now in 7 locations. The friendly and knowledgeable staff help cyclists of all levels and all different bicycle sports - be it new or used - find the right bike for them. They offer free safety checks for adults and kids, and work on all brands of bikes – no matter where you bought it. Customers praise Bike Mart's excellent customer service, quality of work, timeliness, and pricing. The staff is described as kind, professional, and extremely knowledgeable, never trying to upsell or make customers feel less for not knowing how to fix their bikes. Bike Mart is highly recommended for bike repair and purchase, with one customer stating it's the only place they will go. The store's staff, like David, Hart, and Cory, are praised for their patience and helpfulness in assisting customers, even tracking down specific bikes at other locations. Customers appreciate the staff's encouragement to try out multiple bikes to ensure they find the perfect fit, making the process of buying a new bike stress-free.
