“Great customer service from Tom and Gerald!!! After leaving Home Depot disappointed , we headed to Northern Tools to get a lawn mower. So glad we did, they went above and beyond to make sure we got what we wanted at a fair price?”
“Stafford Hardware is my go to place. They have personal service for every customer, a large stock of specialty products, friendly service. I find that shopping at Stafford Hardware saves me so much time because a sales person will ask you if you want help finding your items, and walk you directly to the product area of your interests. I save so much time as compared to the big box stores, And the products cost the same. Stafford Hardware tries to stock Made In USA and high quality products. Try shopping there and I think you will experience fast and friendly customer service along with top quality products.”
“I have used this company multiple times for garage door remotes and parts. Each time they are very helpful and get me exactly what I need. Highly recommend these guys!”
“We were looking for a very specific Webber Genesis grill and drove from Fulshear because this store had it in stock. Bahman, the store Manager, was incredibly helpful and took the time to show me all of the features and options. Great store, great people.”
“Very bright and well organized store, always well stocked. The staff without exception is friendly and helpful. When was the last time a worker walked up to you at Home Depot or Lowes and asked to help you? I loved browsing the store and having some essential automotive products is a bonus.”
“I had a great experience with this company. The technician was prompt, courteous, and efficient, and did an amazing job of cleaning my carpets. They were able to remove stains that I thought were impossible to get out, and left my carpets looking brand new. I also appreciated their use of eco-friendly products. I highly recommend this company for anyone in need of carpet cleaning services.”
“They had the part I needed for a old fridge. Super easy to deal with. Yes I could have used Amazon but the company wasn't that far off and they had the part today.”
“This gentleman stopped by in the Chase bank parking lot and seen my employees struggling to unlock their crane truck. He popped the door open with ease out of the kindness of his heart! Awesome fella! He was so quick about it, unfortunately I didn’t catch his name. But I will always remember this company. Thank you sir!”
“We had a great experience with Vincent! He has so many years of experience and is so knowledgeable about appliances. He can tell you every detail/specs, pros/cons about every stove and rangetop in every brand, without having to look it up! With all the decisions we had to make during our renovation, Vincent made the choice for our stove and venthood so much easier and less stressful.”
“I recently came in on August 19th to pick up a couple of things and immediately walked in and I was greeted with smiles and welcoming attitudes. The staff were so helpful with finding parts I needed and honestly I can’t recommend this place enough !”
“JOSE at the sales counter is a DAM! GOOD! sales person. Very professional. Very quick to resolve an issues with the wrong parts that were giving to me at another Lennox . Thanks! JOSE!”
“Nothing but positive things to say about Baths of America: the wide range of products, efficiency of ordering and staff dedication. We used them exclusively for our remodelled kitchen and the experience was excellent. All products arrived with ample lead time and the staff had great suggestions which improved our final design. Shout out to Sara Perez and Vincent Pham who were very professional and kept us informed at all times. Highly recommended.”
“Johnstone has always been great, but Nolan really helped us with saving quite a bit on a big order when he didn't have to. Nolan went above and beyond and we really appreciated it.”
“I want to thank Sherri at Bering Hardware for going over & above to find a purchase receipt for me. It’s been 6 months and she was so kind to take the time to locate it. Bering is such a wonderful store & Sherri is a perfect ambassador for them. Thanks again!”
“Called at 20:06 Thursday May 28, 2026. RUDE, but they were closed though, I will be back. Check out @High.Notes.Inc on Instagram if you’re over 21. [Shout out to the lady that opened the doors to remind they’re closed, she had a smile the whole time; still a little mad.]”
“The technician came right out and promptly resolved the issue and made me a new key. I would use them again and recommend them to anyone need emergency locksmith.”
“Carl helped me and my husband with a mower purchase. He answered every one of our questions. Great guy to help you, if you are as thorough as me when making a large purchase!”
“There’s good and then there’s exceptional. Ellen Lighting and their representative Alan are clearly exceptional. Alan took the time to visit our home & understand our taste and goals. He then did his research to come up with various ideas & walk us through making the right choices. He then coordinated a seamless installation We couldn’t be happier. Kudos to Allen & the entire team at Ellen Lighting.”
“Absolute best customer service experience!! This place was super helpful in a very stressful time. Highly recommend them to anyone need professional and affordable locksmith!!”
“The monument I entered this location I was impressed with just how neat, well organized and friendly this place treated me. The first person I met was Madilynn she was professional and very very helpful! Madilynn made sure I had the exact product I needed. She is also a Veteran with eight years of service to our country. Joe also was very helpful and lent a hand in making sure I received the service Grange likes to see in their location. Robbie “The Man” also made a great contribution by making sure I received the parts and had a good understanding of the basic mechanics of installing these parts. Thanks to them all and they are great brands reps for Granger!”
“Better than an Big Box Store at a quarter of the price. Love this place. They have everything from Patio Furniture, decorative coolers, metal yard art ( big and small), garden tools, DIY tools, plumbing tools, large outdoor cooking vessels and much more. Highly recommend!”
“This was my first time coming into this location and we dealt with Eric A by email initially for our order and he was very efficient and helpful. I came to pick up our Heat kit from the Houston location. When I came in Eric checked me out and loaded my order into my car and got me in and out super fast! Very efficient location.”
“I had a great experience at Harbor Freight Tools thanks to Richard. He remembered exactly what I needed from my last visit and helped me quickly find all the items I came in for. Very friendly, helpful, and made the whole shopping experience fast and easy.”
“I had a great experience working with Stephen Gregory, the branch manager at Ferguson, along with his employee Jonas. Stephen runs a tight operation and it shows. He’s professional, knowledgeable, and clearly takes pride in leading a team that delivers results. You can tell right away that he cares about both the customer experience and the quality of service coming out of his branch. Jonas was just as impressive. He was helpful, attentive, and made sure everything was handled smoothly from start to finish. He stayed on top of the details, communicated clearly, and made the process easy. It’s not always easy to find a supply house that combines strong leadership with great customer service, but this team does it right. I’ll definitely be coming back and would recommend them to anyone looking for reliable, professional support.”
“im so glad one of the places that i went to recommend this place so glad i went needed a tub knob for my bathroom the person at the counter was very helpful and told me it will work awesome helping me on getting the item awesome customer will keep going if needed for any plumbing stuff”
“CJ was very helpful I wasn't sure what I needed as far as my supplies went for my project and he made it clear and the prices were excellent highly recommend this place over any other”
“Received outstanding and helpful service from Amy through the selections made by our mutual client and the client's design professional, Adrienne. Having the assistance of knowledgeable professionals makes my project management role so much easier. Thank you.”
“I drive a long way to get to Stahlman's Lumber but their lumber is better, they have a larger selection, and their prices are competitive. Easy in and out as well.”
“They have a wide selection of tools and gears - drywall tools like carts, taping knives, stilts, benches and ladders etc.; ceiling tools like lag poles, fasteners and wires; hand tools like hammers, tarps, padlocks, cutting tools etc. Items I purchased are good quality and fair pricing. Great customer service as well.”
“I lost my car keys right before a big appointment and was panicking. A licensed technician arrived with incredible speed, made a new transponder key right on the spot, and got me to my meeting on time”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.