First Convenience Bank is noted for its excellent customer service and efficient, professional staff. Many reviews highlight it as the best bank, with specific praise for the manager and the team. Customers report receiving great help when opening accounts, with everything explained very well. The bank is recommended for opening a checking account. While some mention that fees can be a little inconvenient, long-term customers of 20-plus years still recommend it as a great bank overall. The convenient locations and strong community presence contribute to its positive reputation.