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August 2025 by Lupita Suave
I went to branch and was told the manager is moving to Arkansas.
I’m sad because she is a great leader and has a great team. We are in GREAT HANDS both when she is here and not.
Arkansas treat our Erika like family. She pours her heart into her client needs and always finds a solution for ALL our financial problems. I’ve been a student at her financial literacy classes. I graduated and didn’t quit. I went from pay check to paycheck to being able to have multiple CDs. She opened my kid’s accounts. And helped my oldest get his first dream car. She made an impact and will be missed.
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July 2025 by TOP DeCoder
This is the best bank! Everyone is so nice and the staff is very efficient! The manager speaks so highly of her team and I see it! Best customer service bank wide in the planet! This is the best bank location! Erika Ingrid Rosie Sara Licy Chris and Tierney love yall
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July 2025 by Lp Pendergrass
I drive 10 extra minutes to see my favorite manager! Erika is the plug!! She be like hard to find cause she so good at her job!
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July 2025 by Leila Brown
Rosie Cuba was very professional and quick. She helped me open an account and explained everything very well. Thank you Rosie
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June 2025 by John Espinosa
Erika runs this branch flawless
I love doing business here
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April 2025 by sharon lagrone
Erika is the amazing! She helped me with my transaction and made it happen!
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May 2024 by Elvia Waggoner
Great Service!
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April 2024 by Robert Paul
Erika the manager is the best. Always takes care of her customers. Her staff follows her lead. Great customer service. Recommend this location to open a checking account.
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June 2023 by Liberty Patterson
I've been with this Bank 20 plus years about I've had a few problems but we rode past it all I would recommend them to anybody that needs a great Bank the fees are a little inconvenient not like they used to be
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January 2022 by Terry Nye
After the website crashed and lost my fingerprint 3X in 45 days I went in on A Thursday at noon to close my account....I was told that required a Manager..Who was not on site.. At Noon on a Thursday....Needless to say..I bank elsewhere now. terrible serviceLousy website that crashes often...
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April 2020 by Eddy H
They advertise that they're open when their not and especially during covid outbreak I dont appreciate having to make trips to multiple locations if they say they are open but not
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December 2019 by Cesar Fito Del Toro
(Translated by Google) They do not give good service they attend you as if they did you a favor they act without humanity also the manager does not care about one as a client
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December 2019 by cesar del toro
No dan buen servicio te atienden como si te hicieran un favor actuan sin humanidad tambien la manager no le importa uno como cliente
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October 2019 by Rholonda Jennings
The staff was very nice and friendly
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August 2019 by Rebecca S.
This was one of the WORST experiences of customer service I have had as a consumer! The manager on duty was training a new teller YESTERDAY while I stood in line for 10 minutes and made my way to THAT window. I only wanted change for a dollar. (The Kroger service desk was swamped due to it being the 1st of the month.) Not many things shock me these days but when I was told I had to open an account to get 4 quarters for $1 I was just that, shocked! I wanted to make sure I heard her right so I asked again. She said "like I said, you have to be a customer with an ACTIVE account in order to get change." Not only was this poor customer service but the STUPIDEST policy.