JD Sports
Shoe StoresHours:
2062 Town East Mall, Mesquite TX 75150 Hours
About JD Sports
JD Sports has received mixed reviews from customers. Some visitors have noted challenges with customer service, particularly during returns and exchanges, where they felt overlooked while staff assisted other customers. However, certain employees, like Calvin and Lariya, have been highlighted for their exceptional support, turning around less favorable experiences. On a positive note, another customer praised the store for its vibrant atmosphere and extensive collection of sneakers, particularly Retro Air Jordans, along with friendly and prompt service. The cleanliness of the store and the helpfulness of the store manager, Ken, were also appreciated. Overall, while there are areas for improvement in customer assistance, there are standout employees who enhance the shopping experience at JD Sports.
Most Recent Reviews
April 2026
Closed during normal business hours. Just trying to pick up an online order and can’t even do that.
February 2026
Came in here with a return and I was so impressed how I was treated here too bad I couldn’t find my size in anything but just wanted to say how nice these people are here and professional really made my day I had like 3 people helping me and they were very busy I’ll be back for sure
January 2026
The service was excellent. The girl Briana ☺️ was very kind and patient; she was a good person and extremely attentive.
More Comments(37)
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