Metro by T-Mobile is praised for its reasonable prices on new phones and excellent customer service. Customers appreciate the kind and knowledgeable staff who assist with transferring data to new devices. Many reviews highlight the helpfulness of the representatives in explaining payment plans and offering good deals on accessories. Overall, customers express high satisfaction and a willingness to return for future phone upgrades and services.
patiently troubleshot all the issues and helped with getting my keyboard back. awesome service!
June 2024
My phone broke but couldn't afford a new phone. However got offered a real reasonable price on a brand new phone. Very satisfied and highly recommend this metro!
June 2024
Customer service was great. Very patient and nice enough to transfer all of data!