Metro by T-Mobile is highly praised for its friendly and helpful staff, particularly Abdul and Lexi, who provide excellent customer service. Customers appreciate the efficient and knowledgeable employees who assist with inquiries and ensure a positive experience. The store is recognized as one of the best in Texas, offering great deals and a welcoming atmosphere. Many reviews highlight the staff's willingness to help, making it a top choice for Metro customers in Dallas. Overall, the store is recommended for its outstanding service and supportive environment.
Mr. Robert helped me with my phone I just purchased from another location,(Maple avenue)even though I wish I could have repurched from him. Mr. Robert fixed my WiFi and got me setup. I am very pleased with his customer service and recommend this location always. God bless you Mr. Robert you fixed my headache 😁🙏🏽
December 2025
Qusai is amazing and was very helpful! I don't go anywhere else but this location, they always get us right every time me and my husband go here! Best location to come 😁😁
August 2025
Both of the guys working were helpful and respectful when I brought in my mother-in-law for a phone upgrade. They also did a great job deflecting a difficult customer.
