“My experience was great I really appreciate your help and thank you Michelle you really helped me a lot thank everybody and God bless I'm real happy with your service”
“Love the Midkiff branch it is so convenient and all the staff is super energetic and friendly. I do have to say Linda has been my favorite for many years. She is so sweet and welcomes you personally every-time I come. I alway leave with a smile. Keep it up and thank you Linda and the Midkiff staff. ?”
“Never a long wait and everyone that sees me says, Hello!Received a loan yesterday, was one of the easiest experience I've ever had! Everyone involved were very professional and kind!”
“Ion the time I have had my account at Members Financial Federal Credit Union Don’t have any problems and they have always offered me the best service and their staff is excellent”
“Kim and the crew at MTCU are ALWAYS helpful and friendly.They go above and beyond to fix any issues one might have. Cannot recommend enough how great the Big Spring branch is! A++++”
“The First Capital Bank of Texas staff are always courteous, knowledgeable, and very easy to work with. Each encounter has been a positive one. Thank you for all of your hard work!”
“Funny enough both the lady’s were named Krista lol, well Krista was so much help & always so nice, I appreciate the hospitality! on the other hand KRISTA LYNN she is always so defensive & quick to give unkind remarks, she has such an attitude problem & never seems to want to help unless my husband is with me. I’ve always been a girls girl & never assumed anything of it, until today. She blatantly ignored me while I was standing in front of her counter, it was pretty awkward for about 3 minutes until my husband came in & then she acknowledged him & serviced him without hesitation, with no regards to myself. Of course I didn’t take it person as some women need a little more validation from men then others. But I would like to thank Krista again for always being so helpful & making everyone feel so welcome. Yall should hire more thoughtful people like herself! <3”
“Went to Walmart on Friday, and decided to get a free bag of popcorn since the bank was having a promotion! Well, I asked if I could take more than one considering I have grandkids, and this kind little lady Zulyn told me it was perfectly okay! We had a nice chat and she told me about the bank, I even saw a guy win some price for getting a successful car loan!!!! I will definitely be coming back! They have such great staff, everyone was so nice and accommodating! Good job, guys!”
“I came in to cash my checks, and notice Linda Ross very friendly and always welcome you with how are you!! That's good service been there and others look like they are ready to go home!! More Linda's are needed especially on Saturday's!!!”
“I love going to that bank, Mrs. Desteny almost always serves me, she is wonderful, helpful, she loves her job. I have no words to say how wonderful that bank is.”
“I had a great experience today with Iraima at the bank . She was incredibly helpful , patient , and professional . She made the whole process easy and pleasant .”
“I had to take all of my kids inside which I was dreading, but the staff gave them suckers, goodie bags and even a hardcover kids book about saving money. For a mom of little ones, this was so appreciated.”
“I had a great experience opening my bank account thanks to Jose. From the moment I arrived, he was extremely friendly, professional, and welcoming. He took the time to walk me through the entire process step by step and made sure I clearly understood everything before moving forward.
Jose was very patient and thorough when explaining the details of the account, answering all of my questions and making sure I felt comfortable with each part of the process. His professionalism and positive attitude really stood out, and he made what could have been a stressful or confusing experience feel simple and smooth.
I truly appreciated how attentive and respectful he was throughout the entire appointment. He made sure I was taken care of and that everything was set up correctly before I left. Because of his excellent service, I walked out not only with a new bank account but also with a very positive impression of the bank.
Overall, it was a great experience, and I would absolutely recommend Jose to my friends and family. If you have the opportunity to work with him, you will be in very good hands.”
“Southwest 66 midland branch is honestly the best branch out of the two ones that exist! The women that work there are fast and hard working and are very efficient with their service. They make me feel very comfortable when I arrive in the branch and I’m not a very social person so I believe that a plus!”
“We used lobby services for our visit today to add an owner to an existing account. We were promptly seen. The process was easy and efficient, taking no more than 20 minutes with the proper identification and the presence of the existing owners on the account, plus the new owner being added. Very nice customer service.”
“Great branch! They are always so welcoming and help me with anything I need. The Branch Manager Tracy is so sweet and Abby the Personal Banker is always welcoming and kind.”
“I have been banking with My Community Federal Credit Union for years . I have always received excellent customer service. Today, with Juan Garza, was no exception. Great job Juan. Thanks for your patience and your help!!!”
“I enjoy going inside. Tellers have always been friendly and helpful. Jamie has gone above and beyond in helping us with setups, account protection and travel exchanges.”
“I highly recommend loyce green to anyone who's looking for a good and reliable trader in just a week of trading with loyce green an expert trader, She helped me earn $4,500 in with a minimum investment of $700, it was quite unbelievable till i withdraw my profits myself. contact her via: Email: [email protected]”
“By far Frost Bank has been amazing EXPERIENCE for me .
The ladies at this location
Are so helpful and amazing.
This branch is my favorite
I do not like going to any other branch.
Thank you ladies keep up the wonderful work yall do.”
“We've been banking at this bank almost 8 years .WE Would NOT CHANGE BANKS .... GREAT CUSTOMER SERVICE. THANK YOU MS.ROSA VALLES FOR BEING SUCH A friendly sweet teller. ☺️”
“I had a secured cc they overcgarged the 500 that they said i couldnt go over when i got cancelled they were supposed to reach out but never did when i did call cs she gave me a wonderful time and i was happy with how everything went in the long run”
“After several day of trying to log in, and no luck. Thought I’d try again. I continued to have trouble logging in online. I called MTCU. The bank was closed. I used chat. I received a text that the bank was closed. Immediate after, an associate of MTCU texted and called me. She verified who I was, I gave her my information, and she did her research. The issue was a simple password reset. The Asdiciate was very helpful and patient. She made sure I could log in before she closed the conversation. I was very please with the outcome. The Associate taking the time to listen and ask the right questions was indeed the solution.”