DICK'S Sporting Goods in MIDLAND is a go-to destination for sports, exercise, officially licensed, and outdoor equipment needs. It carries a wide assortment of footwear, workout clothes, sports equipment, camping gear, bikes, kayaks, and exercise equipment from top brands. Knowledgeable staff help customers find items like baseball gloves, tune up bikes, fit for new golf clubs, and set up fishing equipment. Many staff members are noted as extremely nice, helpful, patient, and calm, even when busy, providing great service and explaining things well. Some employees go out of their way to assist customers. However, experiences can vary, with some staff reported as not very helpful or good at prioritizing the customer. The store is clean, but the bathrooms can be in poor condition with issues like a trickle of water at the sinks. Management response to concerns may be perceived as indifferent.
Called to see if they had the shoe size I needed after already purchasing some and was told they didn't. Hung up checked the app anyway, they did. Called back because I needed the shoes today and no one is answering my call. Sounds like a bunch of young highschool kids working where no one wants to help. Hope I get my... read full comment
October 2025
Staff is very friendly and helpful I was able to find the shoes I was looking for. Only complaint was at checkout. The assistant manager Chelsea was talking with the cashier about other employees very loudly and they weren’t nice things to say. I was very uncomfortable hearing that while trying to check out.
July 2025
Employee Akiya was very helpful today, even though it got really busy she managed to help everyone that needed help and she’s was very patient with everyone there and calm and brung out the shoes fast and was extremely nice and helpful !!
