Metro by T-Mobile in Midland receives mixed reviews regarding its service. Some customers report very positive experiences, noting professional, kind, and polite staff who effectively solve phone problems, download apps, and provide clear explanations. The store itself is described as doing a good job. However, other reviews indicate less consistent service in Midland compared to other locations, with some customers feeling their issues are not properly addressed. The customer service on Andrews Highway is specifically highlighted for having a positive attitude and meeting customer needs, which has encouraged customer loyalty.
Been with this company over 2 years and honestly lubbock has better n more professional ppl giving services and explaing thing. I can not seam to get things tooken care of since I've been back in midland.
December 2023
Loved the customer service from Mya , On Andrews hwy she had a very positive attitude and met all our customer service needs, Thank you !!!
August 2022
Got me connected quick and easy thank you. While att could not solve an issue and wasted my time.
