O'Reilly Auto Parts store #1004 in Midlands, Texas is located on North Midkiff Road. It is a well-organized store offering parts, tools, and accessories. The store provides several free services including battery testing, wiper blade and bulb installation, fluid recycling, Check Engine light testing, and a loaner tool program. They also resurface brake rotors and drums. Customer experiences with staff vary. Some reviews describe helpful and fine clerks, noting one employee as exceptionally nice. Other customers report pleasant dealings and call the employees the best. However, some feedback indicates that after a management change, many newer staff are seen as very green and lacking in parts knowledge, with a noted decline from when previous, more knowledgeable teams were present. Some customers report encounters with employees who seem not to enjoy helping, making them feel uncomfortable. Despite this, other customers express gratitude for the customer service and consistently buy their auto parts here, appreciating the location for being close to home.
Always helpful & there is and older gentleman with glasses who helps me everytime I'm in there & always goes up and beyond! Thank you🙌
February 2025
Needed wiper blades. A clerk assisted me with the hatch-back blade. Their self-help computer didn't have it listed. Well organized store. Helpful clerks.
December 2024
Always a pleasure doing business with the fine folks at this store. Either Wadley Ave or Midkiff St has the best employees ever!
