O'Reilly Auto Parts store #1004 in Midlands, Texas is located on North Midkiff Road. It is a well-organized store offering parts, tools, and accessories. The store provides several free services including battery testing, wiper blade and bulb installation, fluid recycling, Check Engine light testing, and a loaner tool program. They also resurface brake rotors and drums. Customer experiences with staff vary. Some reviews describe helpful and fine clerks, noting one employee as exceptionally nice. Other customers report pleasant dealings and call the employees the best. However, some feedback indicates that after a management change, many newer staff are seen as very green and lacking in parts knowledge, with a noted decline from when previous, more knowledgeable teams were present. Some customers report encounters with employees who seem not to enjoy helping, making them feel uncomfortable. Despite this, other customers express gratitude for the customer service and consistently buy their auto parts here, appreciating the location for being close to home.
Cute guy working the desk was awesome. Great customer service, friendly. Would recommend.
April 2026
Female employee rushed to open door and guide me on where to dispose of oil when she saw me struggling. Very much appreciated
January 2026
Great service! Asst Mgr Logan is knowledgeable, thorough, efficient. He installed a new head light and wiper blades quickly and with a helpful, friendly, service-oriented attitude.
