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February 2024 by Nickole Fruge
Despicable honestly…. Their hours Posted say they open at 8 AM. It’s now 9:15 AM and 50+ people have waited or had to walk away because they are doing a “ Stamp Inventory”. They came out three different times to tell us it would be a couple more minutes. Here we are an hour and 15 minutes later with no end in site. There is a reason why this location only has one star. Something has to be done by upper management.
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January 2024 by Laughing Jack
Just irresponsible, especially when it comes to delivering packages, there's no effort put into getting it to you, and they just mark it as delivered when it ain't even thereLooking at all the other reviews it all kinda looks the same packages saying delivered and never being delivered and people that work there being extremely rude when getting the calls about civilian mail and expensive packages, worst part is USPS used to be preferred over UPS and FEDEX because those 2 practically drop kick you package to your door now id rather my stuff get thrown at my door full force than not even get it at all, plus the fact that they're closed by 3 so nobody with a real job can actually talk to them, btw ive looked at other locations they mainly close at 5 so all that tellse is the people at this location really jusy dont wanna deal with customers at all or people just started leaving at 2 so they just gave up
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December 2023 by Anthony Thomas
Friday 8am, 15 people in lobby 1 person working the counter, people yelling, cussing in the back. The one person working the counter was in no hurry to help anyone. Just talking about what she was doing this weekend loud enough to where we all heard her while we all just waited in line. I was 2nd in line and it took over 30 min just to see me. Line was almost out the outside door when I left. Manager was walking around eating a breakfast taco with antlers on right through the lobby with no care about customers. No wonder people have lost faith in the postal system.
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October 2023 by Ronald Gumm
Pretty bad customer service. The postal worker who delivers our mail regularly puts our mail in other people’s boxes. Reported a package as missing after they said it was delivered but it wasn’t. I got a call saying that it was delivered, to check my mail box again, and call them back if it wasn’t there and they closed the case. Had to go back and reopen the case since it really wasn’t delivered to me. I’ve tried calling them back, and I’m currently on the 31st attempt of calling them but they won’t answer calls at either of their phone numbers. Hard to believe our tax dollars get wasted on these useless morons. Oh, our parcel box has been rusted out / knocked over / unusable for several months and they won’t properly repair it or replace it.
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October 2023 by Mindy Quimby
Edit: a super nice gentleman called me on a Saturday morning and arranged a time to pick up my packages, even though they are closed on Saturdays. I cannot remember his name, but he certainly went above and beyond for me! (Even if it was only because I filed an official complaint/case.)They have a lost track of 2 very expensive packages, I have been calling the location for 2+ hours now and cannot get through to anyone and have no option to leave a message, and they aren’t open on Saturdays so I can’t make it in to speak to someone in person. Very frustrated.
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August 2023 by Kelly Dayton
I have screen shots of 7 misdelivered packages in my neighborhood from the past 2 days. This has been going on for 2 years and NUMEROUS complaints have been filed and NOTHING has been done.
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July 2023 by Exa Luman
I have had a good experience every time I have used this post office. Workers are polite and knowledgeable. I will continue to come to this location when I need to mail or ship.
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June 2023 by Kash Bourque
Close way to early close At 5 pm and I needed to get there but was out of town
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April 2023 by Ana Holguín
They are not picking up the mail from mail box, I have a mail box by my house from which they are supposed to pick up mail daily and send it over, well it's full, my house payments are getting late to the bank and being charged late fees because they won't deliver mail on time or won't deliver at all. I didn't have this problem before, it's been the past 2 or 3 months that I have been having issues with them picking up mail!
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August 2022 by Yaima
These people don't know what they are doing all of them including and specifically the mail delivery person... most of the items I order online that come thru usps endup getting lost... my mail keeps getting delivered to a diferent address that has nothing to do with me all my private information ,credit cards back information etc all these sensitive information getting delivered to someone else..I have spoken to them in person several times about this serious issues and all they tell me is that they are going to fix the problem..but the problems keeps on going..I am so frustrated with this people ,they do not care..apart that they are very rude and unprofessional... idk if I should get a lawyer to fix this problem , ..because there is no end to it..this is a service we pay for. It is not given to us for free..they need to do something about this post office..I don't want to keep losing all my mail and packages..
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August 2022 by Slava Owens
Terrible service... will pay extra next time to avoid using them.. they say they will hold a package for u to pick up but when u arrive it’s LOST!?!?!? On to day 3... website tracking is not correct either things don’t mean what they say
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June 2022 by Ben R
Had a problem with a shipment and put in a claim. A lady called me fromThe Claydesta location today, wouldn’t answer my questions, hung up on me. This lady needs to be written up. Didn’t give me her name and wouldn’t let me speak to her manager.
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April 2022 by Randall S.
I put in a change of address. 90% of the mail gets forwarded. Try to call them, no answer. They act like they are gov't employees. I shall give them no respect until they deserve it.
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April 2022 by R Pick
Go when they first open. Friendly staff
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March 2022 by Todd Dunford
Worst post office in texas. they don't answer the phone ever. the delivery person claims packages were attempted delivery but never is and when you ask to talk to someone who can do something about it you get the run around.
