United States Postal Service
USPS,
Post OfficesHours:
612 Veterans Airpark Ln, Midland TX 79705 Hours
About United States Postal Service
This USPS location has received mixed reviews, reflecting both positive experiences and some frustrations. Customers appreciate the helpful and courteous staff, with one reviewer highlighting a mail carrier who went above and beyond by meeting them at the mailbox and providing helpful instructions. The staff is generally seen as polite, knowledgeable, and supportive, making it a favorite postal office for some. Many customers express support for local USPS offices and ask for understanding as the company undergoes changes that affect employees and services. However, there are challenges as well, including issues with lost packages and difficulty reaching staff, especially on weekends. One customer praised a representative who called to arrange a package pickup outside of normal hours, demonstrating excellent customer service. Overall, the location is valued for its friendly staff and good service, though some frustrations with package tracking and communication remain.
Most Recent Reviews
February 2026
My go to post office. Staff is friendly and helpful
February 2026
They don’t answer the phone at all!
&
The times I have gone up there they are rude.
They put a key in my box that was marked G and it didn’t open the correct box it….and I wasn’t able to get my package.
November 2025
Second time a package was delivered and it's nowhere to be found. Also had a package sent back to sender because y'all said it was undeliverable, rescheduled delivery and waited. It was over a week so went to pick it up. Post office lobby entirely closed. Never got my package. Now I have Christmas gifts just gone.
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- Midland, Texas