Verizon has received numerous positive reviews highlighting its exceptional customer service across various locations. Customers frequently mention the helpfulness and friendliness of staff members, such as Crystal, Levon, and Shannon, who go above and beyond to assist with phone upgrades and plan explanations. One customer shared a delightful experience while searching for a new iPhone, describing Levon as a "knight" who not only helped find the desired device but also resolved issues with data transfer, ensuring a smooth transition. Another reviewer praised the staff for their kindness, knowledge, and sympathy, especially when facing challenges with transferring from another provider. Overall, customers appreciate the welcoming atmosphere and the efficient service, making Verizon a recommended choice for anyone looking to purchase a new phone or set up a new plan. The combination of skilled employees and a customer-first approach contributes to a consistently positive experience at Verizon.
I love Ms.Queenie and her team. She even makes house calls. We love her!
August 2026
This store has been my saving grace. Ms. Queenie and her team are top notch. They always go above and beyond. They are professional but more importantly, kind to us old folk. Kudos to them.
June 2026
Esther was very helpful and informed in both technological advances and effective use of them.