The Verizon store at Midland provides mobile, 5G home internet, and business services. Appointments can be scheduled online and orders can be placed for in-store pickup, free 2-day shipping, or same-day delivery. Reviews note that representatives are often courteous, informed, patient, helpful, professional, and kind, solving problems and going above and beyond. Some customers report a wonderful Verizon experience with easy transactions and resolved issues. However, other reviews mention instances of horrible customer service, long waits without help, and previous problems with employees involving misinformation and extra charges.
Hollywood Ricky went above and beyond to help me through the entire process of getting a new phone and transferring my number over. He really is the best! Thanks again!
January 2026
Had to get an upgrade & the Verizon Staff is so friendly & knowledgeable, 15 yrs as a Verizon Customer!!
October 2025
Went to get my new fold 7 and watch it got it thanks I forgot the guy nane.
