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May 2025 by Debi Newsom
As an ol' handicapped lady, they have always been able to help me when I have a problem with all the modern technology. They also explain in detail how to fix the problem I had.
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May 2025 by Dewaine White
Thank you Josh and Josh’s boss at the Midland loop store for your patients today and explaining everything to me. Thank you for making the transaction as easy as possible for me.
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May 2025 by Seth Covington
Beyra helped me set up a new business account. Great customer service. Very fast and attentive!
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April 2025 by Wanidi Benzerga
Outstanding services. One on One assistance available. Staff know what they are doing.
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March 2025 by Javier pizon
Relaxxx
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March 2025 by Bradley Dunbar
Their representatives are always courteous,informed and help me solve the problem i face. And that is in store or on the phone. I love my Verizon experience every time
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March 2025 by Alan Dean
Came in check in on the kiosk and sat 20 mins with no service serval other came in after me and help them and looked all over me...Horrible customer service!
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March 2025 by Jennifer Garcia
I just wanna share that I had a very confusing problem going on with my phone and luis and lucy helped me out very well they are very patient and helpful and went above and beyond I appreciate there professionalism and kindness :)
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November 2024 by Ashley Castillo
Great customer service
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November 2024 by Alberto lugo azuaje
They told me that my phone qualify for a trade in to get $800 credit. I did the upgrade then next day came back to bring the phone back and now they’re saying that the phone does not qualify.
WHAT A SCAM!
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August 2024 by NEDDY ORTIZ
Customer Service Sucks! There Allways In A Hurry. You Feel So Much Pressure That You Forget All The Questions You Have.
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August 2024 by Ashley Wagner
Just go to the Odessa Verizon store. You'll save yourself the headache.
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July 2024 by Samuel Leyva
Poor service
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June 2024 by Sanjay Gurung
zac was really helpful and patience.amazing staffs
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June 2024 by TM “T-bug” Jones
We went in due to phone not having service without wifi, so all this time our data didn't work, we didn't know until or wifi got knocked out ,due to bad weather. Well after a long phone call, we got a phone ordered for replacement, got the phone and it wasn't even the brand or style I had. Went to the store and they couldn't find my phone on the account, and we are still making payments on it. Nobody knows a thing. Total phone time as 4 hrs one day and 3 the next. So that's my experience.
