The Verizon store at Midland provides mobile, 5G home internet, and business services. Appointments can be scheduled online and orders can be placed for in-store pickup, free 2-day shipping, or same-day delivery. Reviews note that representatives are often courteous, informed, patient, helpful, professional, and kind, solving problems and going above and beyond. Some customers report a wonderful Verizon experience with easy transactions and resolved issues. However, other reviews mention instances of horrible customer service, long waits without help, and previous problems with employees involving misinformation and extra charges.
Ricky was absolutely amazing. Help me fix my problem in less than five minutes. Highly recommend him
August 2026
Rueben went above and beyond to help us transfer a line to another Verizon account. Was pleasant, knowledgeable and very helpful
August 2026
Merci F did an amazing job. We had multiple issues due to my error on a phone upgrade I did online. She didn’t let it go and got it handled. Will definitely come back next time for an upgrade and recommend her for anyone else.
