Texas Trust Credit Union is generally appreciated for its friendly and helpful staff, with many customers expressing satisfaction with the service they receive. The Midlothian branch, in particular, has been a long-standing location for some members who have used it as their primary bank since 2005. Despite occasional wait times, especially when only one person is available to assist, customers feel confident in the quality of service, noting that staff are always friendly and attentive to their needs. The branch has a modern lobby and drive-through banking, making transactions convenient. Members also highlight the variety of services offered, including savings, checking, and student accounts. While recent experiences at the Midlothian branch have included some waiting, overall customer service remains positive with efficient and cordial assistance. Many customers have used multiple branches over the years, choosing Texas Trust Credit Union for its dependable service and commitment to customer needs.
Courteous and helpful Midlothian staff. Helped me with new Platinum card. So easy
September 2023
Was told today 9/22/23 that the ATM change out will be completed in a couple months. Months ????? Who is milking this sh## show Why would it take months to swap ATMs????
June 2023
All the staff is very helpful and friendly and have never had an issue in the 4 years I’ve been banking there.
