The UPS Store #5992in Midlothian offers a wide range of services, including expert packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing. This locally-owned and operated business is committed to providing exceptional customer service. Customers have praised the store's efficient and friendly staff. The team is described as "absolutely phenomenal," working at a high speed to serve customers quickly. One customer was impressed by the speed of service, with three staff members handling a 12-person line in under 7 minutes. The store's staff is also noted for their patience and helpfulness, particularly when dealing with complicated Amazon returns. One customer appreciated the young lady who scanned their 13-item return with 5 QR codes, never making them feel like an imposition. Another customer highlighted the manager, Mary, for going "above and beyond" to help them after they were scammed by another UPS location. The delivery driver is also praised for their caring and gentle approach, even going the extra mile to bring customers' trash cans to their garage. Overall, the UPS Store #5992 in Midlothian is highly recommended for its exceptional service and dedicated team.
I always had friendly people and very helpful full for me.
January 2025
Super efficient, knowledgeable, and with a line of over 10 people (two people with over 20 packages to send) i was in and out in less than 5 minutes. Now that's awesome! If I was in this situation in Dallas, it would have been 30 minutes or more. Awesome team you have in Midlothian!
January 2025
Absolutely phenomenal team running at high speed. I went in for an Amazon return to find a 12 person line. Kiss of death? No. The three people working the counter had us up, served and out in under 7 minutes. Exceedingly impressed with the speed of service
