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“The manager (Anthony) of the UPS location on the access road of Hey 287 is not only helpful but probably the sweetest person I’ve met in any customer service store I’ve been in. I accidentally dropped a check on the ground outside of his store. In a panic I called to see if someone had seen it. This man went outside and found it for me. This act of kindness is verification that there are still people in this world tha are honest and kind hearted. 💕”
“Although my packages arrived damaged, I simply emailed pictures to the UPS store and received a full refund immediately! It made the process so much easier. Thank you Kevin!”
“I would give UPS Corporate Customer Service 1 star, but this local UPS Store deserves 5 stars.
I had to ship a perishable food item overnight, which cost over $100. I dropped it off well before the overnight shipping deadline, but the package never made it to the hub in time. Instead of arriving the next day, it took two days, and the food was completely ruined.
What impressed me was the team at this UPS Store. They didn’t cause the problem, yet they went above and beyond to help me. They spent months advocating on my behalf and working through the frustrating corporate claims process to make sure I was treated fairly. Today, I finally received my refund check thanks to their persistence.
It’s disappointing that customers have to fight so hard when an overnight shipment isn’t delivered as promised, especially when it’s a time-sensitive food item. But the employees at this location truly care about their customers and never gave up on helping me.
Thank you to the staff here for your professionalism, persistence, and outstanding customer service. You turned a frustrating experience into one that reminded me how much dedicated local employees can make a difference.”
“This was the second time I drove passed several nearby USPO for service here. Both times the service was excellent. Today I needed to mail an important letter and most other offices were already closed. This office was opened and I completed my needed business. Great service”
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“1)Convenient to get keys made $2..
2)Notary available (call ahead to make sure it's not the person's day off)
3)Amazon return drop off.
4)Fax service
Everytime I've gone to UPS Store Everyone has been very efficient..it's refreshing 💙”