The UPS Store #5992in Midlothian offers a wide range of services, including expert packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing. This locally-owned and operated business is committed to providing exceptional customer service. Customers have praised the store's efficient and friendly staff. The team is described as "absolutely phenomenal," working at a high speed to serve customers quickly. One customer was impressed by the speed of service, with three staff members handling a 12-person line in under 7 minutes. The store's staff is also noted for their patience and helpfulness, particularly when dealing with complicated Amazon returns. One customer appreciated the young lady who scanned their 13-item return with 5 QR codes, never making them feel like an imposition. Another customer highlighted the manager, Mary, for going "above and beyond" to help them after they were scammed by another UPS location. The delivery driver is also praised for their caring and gentle approach, even going the extra mile to bring customers' trash cans to their garage. Overall, the UPS Store #5992 in Midlothian is highly recommended for its exceptional service and dedicated team.
Excellent help frim Misty. I had several transactions. She was most helpful!
June 2026
Misty was very helpful and professional. My transactions were completed in record time.
June 2026
This is the best UPS Store ever! The staff is friendly and efficient. Even when it gets busy, they always serve everyone very quickly. Also, never have they lost or misplaced one of my packages.
