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July 2025 by Bevvie Byrom
My experience with this Verizon was great. Barb was helpful as always and kind. Which was nice because I was having a really hard day. And Jennifer helped me so much either picking out and new phone. I give them both a 5 In a 1-5 rating.
Great job girls thanks so much for helping me out.
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July 2025 by Joe Rosa
These 5 stars are for Courtlynn's customer service. She helped me select a new phone and plan and then transferred all of my data from the old phone to the new phone. We've always had a great experience with this Verizon store located in Mineola, Texas.
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July 2025 by Jackie Watson
Barbara was very helpful and knowledgeable. She was very patient with my husband who hates technology. She helped us get used to our new phones and was able to get my husband’s hearing aids synced with his new phone as well.
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July 2025 by Vickie Brown
Barb was a big help. I couldn’t ask for better service.
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July 2025 by Terry May
The lady that helped me was awesome. She stayed a little longer to make sure the new phone was working. I lost mine in Lake Fork, go figure. She answered all my questions and was a huge help. I would recommend this store over all others. Thank you for the big help
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July 2025 by Judy Huffman
Jennifer was really helpful when I changed phones. She is also a very nice person to work with. I highly recommend her.
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July 2025 by Renee Strehlow
Very impressed with the service I received. Jennifer was outstanding. Definitely beyond a 5 star.
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June 2025 by Michael Dozier
Great service will recommend to anyone
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May 2025 by Crystal McBride
Best people to help you !
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May 2025 by Kathy Magers
Guess I didn't understand the upgrade offers but recently went in to buy a new phone and walked out with an S24-fe at no charge! How nice. A tech named Tim at the Mineola, TX store was a pleasure to work with. Efficient, intelligent and just plain kind. I will definitely go back. Thank you, Verizon for great service.
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May 2025 by Katie M
Tim advocated for me when I had an issue that the lady said couldn’t be done nothing about. The lady with the blonde hair insisted I had to go to corporate to fix the issue and that it would be a hassle. She kept trying to interrupt Tim.Tim resolved my issue in less than 20 min. I gave 5 stars due to Tim”s customer service.
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May 2025 by G Medford
Everything went smoothly with no issues. Courteous service and reasonable prices. I am happy. I would recommend them anytime.
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May 2025 by Brad Medlin
Jennifer was extremely helpful!
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April 2025 by Amanda Geffers
The gentleman that helped me did a great job! Knew everything needed to help me get my new phone. He handled 3 customers at 1 time (including me). With great calmness. This is why I always shop at this location. Highly recommend!
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April 2025 by SG Black
Easy to upgrade. Very knowledgable employee. Will definitely use again.