7-Eleven has received mixed reviews from customers. Many appreciate the friendly and helpful staff, with specific mentions of a kind young lady who helped a customer find a lost phone on Father's Day and a great cashier named London who assisted a customer in choosing a beverage. Customers have also praised the store manager, Travis, for improving the store's cleanliness and hiring dedicated employees. However, there have been some negative experiences, particularly regarding food quality, such as old chicken wings and eggrolls with a sour odor. One customer reported a rude interaction with the cooking area manager, Ursula, but noted that cashiers Niya and Julisa were attentive and supportive. Overall, while the store has potential and some strong staff members, there are areas that need improvement, especially in food quality and customer service.