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September 2023 by Cesar Frias de Posada
Don't come here terribly place. 0 communication with inside the warehouse 5 hours ready, no empty yet, only my truck in dock not body else just 2 containers truck, not dry van Don't come here bad bad place, meeting make by 10 am this is funny meeting 10 am in the middle day in the warehouse really I supervisor don't know what to , skin about it walmart meeting 10 am ?? no body for cashier, so any way , Don't come here .
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July 2023 by Ros R
Got here at3am appointment at 4am still outside the gate now 830 am . Got to the dock at 9am , it's now 11am and still green light hasn't turn red. Not touched yet . Very lazy employees! Most likely will miss my next pick up at 3pm. For sure never coming back !
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July 2023 by Paul Danjord
Arrived 04:30 for 04:30 delivery appointment. 17 pallets unloaded at 10:00, so the rate is about three pallets an hour at Best Buy.
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June 2023 by Yasses B Delgado
Pick up load with transfix and they tell me the appointment was 3:30 when the place not open until 4:30 them after 8 hours still in door. Avoid this place
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June 2023 by John Tu
Security Gate don’t open until 4AM… Don’t bother driving to the gate, it’s better if you find a parking spot and walk to the gate to get checked in. Write name and phone number, also tractor,trailer, and appointment number on the BOL to summit to security guard. I was 2nd in line to get checked, wish me luck lolz
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June 2023 by Natieka Washington
Customer service was great. I was picking up a 65-inch in my car. I have a fairly big car. Big enough for my son, professional defensive lineman football player and his girlfriend to let the seats down and enjoy a drive-in theater.The representative at Best Buy recommended that I NOT put the tv in the car. It’s packed in a larger box for protection, he said. He held it until my son picked it up in the truck the next day. My son said they laughed at me (smh). My son said “mom you do girl stuff okay”…??
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March 2023 by Miguel Trucking
I had a 8am appointment for delivery, got there at 7:30am, got a dock at 8, they finished unloading at 10am… easy in and out… if you’re lucky and there are spots you can park overnight outside the property
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March 2023 by Asif Waheed
Very clean and very easily accessible from 610 or HWY 90A. Newly built and very friendly staff and easy to checkout with your stuff in a very safe and sound manner . No rush and no waste of time.
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March 2023 by Danika Avila
I had a 4am appointment while I appreciate times where I do check in early for my appointment I do hope I am not jumping anyone that had their appointment before me. With that being said there were jumpers. As I assumed that I arrived exactly at my appointment time not early or late I was good to go to fully take the truck through the gate. That was not the case. As I approached the gate there was a driver practically running to the guard shack trying to bet me to it and over heard his appointment was far later then mine and anywho I was turned away he was let in and I was told to park either on the street or by the slanted area and wait to be called.I did appreciate the bolts getting cut for me and the unloading was roughly two hours long I didn’t appreciate that check in and waiting part. It seems to me it was first come first serve if that’s the case why even set appointments?
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February 2023 by Joey Villegas
Great place, the guards were awesome and professional, you can park overnight on the drive way north of best buy, I want to say the unloading was fast but I had to get off and check if they were really done cause they left the red light on, it never turned green, so watch out for that.
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January 2023 by Parveen Saini
Nice people at the gate 7am app. Check in at 4:30 and 6:30 get door , 10 trucksovernight parking 7:40 check out ??
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December 2022 by Chiquita Ladybug
Great place to purchase new arrivals that haven't quite made it to the local stores. Be sure to arrive with a vehicle large enough to haul what you purchase. Don't be the hatchback going down the road with a 85" TV strapped to the top of the vehicle.
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November 2022 by lucian lintean
6 hours unloading. Got here at 7am for an 8:30am apointment. Had to wait in the truck outside the gate for a phone call for a dock number. I got the dock at 8:30am. Only got the red dock light at 11:30am and the green light at 1pm for 9 appliances pieces.
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November 2022 by James Dudley
Two words. God Complex. I had a 10:30 appointment at this Best Buy. I ran up here with another team. We got to the Industrial park entrance and there’s a freight train sitting there. We must’ve spent oh I guess about an hour waiting for that train to move. After the train moved we pulled up to the Best Buy only to be told we were late and needed to reschedule our loads. There are 2 sassy “I ain’t for no s**** women security guards who make it abundantly clear that they can’t stand truck drivers. These 2 are pre-offended — they have a preemptive, combative and adversarial disposition right from the moment you meet them
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November 2022 by Yosef Ze
You gonna have a bad day as soon as u checked in with that fat big lady at the door. Very rude and disrespectful.they took like 2 hrs to gave me a door after I checked in & then after I get a door they took 3 hrs to unload my half trailer ... I waste all my day here just to unload half load . Very slow & taking too much time .
