United States Postal Service Annex
Post OfficesHours:
3701 Glenn Lakes Ln, Missouri City TX 77459 Hours
About United States Postal Service Annex
The United States Postal Service Annex is a business that stands out for its helpful and caring staff. Customers appreciate the friendly and dedicated service, especially when dealing with missing or delayed packages. One reviewer shared how the staff problem-solved to successfully deliver a package that was initially missing, expressing gratitude for their teamwork. Another customer, who was very sick with Covid, requested that their package be sent to the Cypress branch, highlighting the staff’s willingness to accommodate special requests. The staff’s dedication was also evident when a delivery person returned quickly to deliver a medication package that had been missed, showing genuine willingness to help. Additionally, a customer praised the team for their excellent customer service when they called about a package marked as delivered but not received. The representative listened carefully, investigated thoroughly, and even spoke with the mail carrier, providing reassurance and support. A standout employee, Lakisha Jones, received special mention for her politeness, outgoing personality, and genuine care, making the experience pleasant and memorable. Overall, the business is recognized for its friendly staff, problem-solving skills, and commitment to customer satisfaction, creating a positive impression despite the usual challenges associated with postal services.
Most Recent Reviews
June 2026
Always “mis-delivering” packages. It’s getting ridiculous. And when you call they’re rude.
June 2026
Great employees! The ladies at the counter were efficient and warm while helping us get to the correct post office for a change of address.
May 2026
Need a whole lot to improve the General services of Post Office!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
More Comments(119)
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