“I came into the store for IT assistance after having trouble transferring my SIM from one phone to another. Abby was extremely friendly and helpful (and so efficient) to solve my problem. My faith in Verizon is restored after a very frustrating afternoon of trying to get ANY kind of help by calling into the generic line for tech support. Amazing what a human can do. Thank you Abby!”
“After much frustration with AT & T on the phone, we came into the AT & T store in Montgomery, TX. The young man, AJ, was eager to help us. Within about 7 minutes, he figured out what the problem was and also how to fix it. He was so patient through this process, and were so impressed with how friendly, efficient, and helpful AJ was. It was refreshing to have our issue resolved FINALLY! We cannot thank AJ enough.”