Not enough ppl serving customers. Bank of America customer service is severely lacking.
July 2023
Worst branch ever, All employees lack experience and are not organized. You need to spend a long time waiting to solve a problem that may takes ten minutes. If you have to go to this branch, you may need a meal and a mattress to spend your day there waiting to get you issue solved.
June 2023
The most unprofessional and no customer service experience in Murphy branch. Enough staff but no coordination and waiting for hour to get consultants it’s unfair
We have taken proactive steps to enhance cleaning procedures to limit the risk of exposure, based on the Centers for Disease Control (CDC) guidelines, and follow local restrictions on the number of clients that can enter at one time. For these reasons and to best serve our clients, we may temporarily modify our hours. Please use our Mobile App or our website to check the hours and services available in your area.