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“Of all the years we have lived here, rarely have we had any delivery issues. I had a notice my delivery was delivered on the porch. After two days, and connecting with my neighbors, I called the post office. Not only did they take my concerns seriously, the driver was able to find out package and bring it to us. Thank you Farmersville USPS. YALL ROCK!”
“We have been going to this post office the past month or so. Everytime we go there, Ms Connie helps us out greatly in her genuine kindness. We are blessed whenever we go there.It's a little small place but that's not an issue. If only every staff member were like Ms Connie's clones, UPS and FedEx might go out of business (tongue in cheek a bit but we are that impressed by her.)”
“I would like to give a huge praise to Reginald. This was my first time getting a passport and he explained everything in detail, explained to me step by step of how the passport mailing works. He was fast and officiant. Reginald was very kind, caring, and overall passionate about his job. Not only did he help me but while he was making copies of my papers he did amazing as multi-tasking. Making sure people were not waiting. He was very considerate of peoples time. Overall, thank you Reginald for being so kind and helpful.”
“UPDATE: Kris reached out to me this morning and came and made it right! They inspected the box to see it was really dirty and that's why the key isn't working and assured me they will be cleaning it out so it is usable but they have taken all the keys for now to get the key holes checked to make sure they're all good and usable.
Appreciative for caring and actually trying to fix it!
Would like someone to get ahold of me so I don't have to CONSTANTLY go in person...I tried to call but cannot seem to reach anyone at this local office...TWO TIMES NOW I have gotten packages put in the cluster box at Monticello Park and the E2 box key hole is BROKEN, YOU CANNOT TURN IT TO GET YOUR PACKAGE. I TRIED, MY HUSBAND TRIED. WE TRIED WITH ALL OUR STRENGTH, IT WON'T BUDGE.
I am sick of having to go up there and ask them to place it in a new box and wait 24 hours to get it placed in another locker box.”
“This review is for the supervisor. She was amazing in helping me find my 3 missing packages. I was expecting a call in 2-3 days from making my service requests and it literally was the next morning! Thank you again you were truly amazing and helpful!”
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“This USPS office stands out for its consistently great service. Unlike my experiences at other locations where staff can seem like they're doing you a favor, here the employees are always friendly and helpful. Every time I visit, I'm greeted with a smile and get in and out quickly, making it a truly pleasant experience.”