United States Postal Service
Post Offices ,
Shipping CentersHours:
621 East Princeton Drive, Princeton TX 75407 Hours
About United States Postal Service
The United States Postal Service location at 621 E Princeton Dr provides reliable mail and package delivery. The customer service receives mixed reviews. Several customers report very positive experiences, describing the service as the "best post office ever" with "good, kind people" and "A-1" customer service that is "super helpful." They note that staff are quick to resolve issues, often on the same day, by contacting carriers and correcting problems like wrong keys for parcel lockers. Customers appreciate that the team makes sure packages are taken care of and will communicate about deliveries. However, other reviews indicate persistent problems with the cluster box units, specifically broken key holes that prevent access to packages, requiring in-person visits to resolve. Some customers express frustration at being unable to reach anyone at the local office by phone. When these mechanical issues are reported, management is responsive, inspecting boxes, cleaning them out, and taking keys for repair to ensure they are usable, which customers find appreciative. Overall, the location is committed to fixing problems but faces some consistent operational challenges with its package lockers.
Most Recent Reviews
August 2026
Dropped off a package here on Saturday, by Thursday it had still not been scanned in or made any progress. Package is now considered lost. I had to apologize and refund my buyer because of this location.
August 2026
You’ve got a mail carrier in a green Jeep speeding through Winchester Crossing. I doubt this will help since this rating is already abysmal.
August 2026
Very rude employee..don't recommend this post office to anyone
More Comments(167)
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- Princeton, Texas