Extra Space Storage, located at 1360 Ranch Pkwy in New Braunfels, TX, offers a wide variety of storage solutions, including climate-controlled and non-climate-controlled units, drive-up access, and parking spaces. The facility is known for its cleanliness, exceptional security, and convenient features like electronic gate access and elevator access. Customers frequently praise the helpful and knowledgeable staff, particularly the manager, who is described as friendly and efficient in addressing needs. Many reviews highlight the easy rental process, reasonable fees, and the ability to manage accounts through a user-friendly app. Visitors appreciate the professionalism and commitment to customer service, making their storage experience hassle-free. Whether needing a small space or a larger unit, Extra Space Storage provides excellent options and support for both personal and commercial tenants. Overall, this facility is highly recommended for anyone seeking reliable storage solutions.
We got to meet Joe today over here. He walked us up to the unit and made sure everything went smooth. He was so patient and courteous. We could all take a lesson from his customer service skills. Go see Joe at extra space here. Tell him he guy with the rough daughter sent you. He will know who it is.
October 2026
Had a wonderful experience with getting a new storage space. The manager Joseph Miller was very helpful and courteous. I will recommend this facility to everyone else. 5 ⭐
October 2026
Timothy was wonderful and went above and beyond in his courtesy to make sure that I had a unit that fit my needs. So grateful
