Extra Space Storage on IH-35 S in New Braunfels offers a very clean and secure facility with a large selection of units. These include drive-up access, climate controlled, and non-climate controlled options. The facility features exceptional security, a covered loading bay, wide drive aisles, and convenient freeway access. The office staff is very friendly, helpful, and provides fast, efficient service with great communication. They are known for resolving issues quickly and politely, making the rental process super simple. The professionalism, cleanliness, and commitment to exceptional customer service provide a hassle-free experience for all storage needs.
They provided me with exceptional service and made things really easy with my move from my unit. Online experience was also easy and gave me great savings for the new larger unit I moved into. Raul was a great help and very friendly.
October 2026
Great customer service at this location, never had any issues storing my stuff safely.
October 2026
Raul was super amazing and patient! He helped me out a lot with everything I needed. This place is very nice, organized and clean.