FedEx Ship Center in New Braunfels, TX, offers essential shipping services, including packing supplies, boxes, and FedEx shipping options. Customers can drop off packages, hold shipments for pickup, or schedule deliveries via FedEx Delivery Manager. The location provides cost-effective expedited, standard, and economy shipping services, with FedEx Ground being faster to more locations than UPS Ground. Reviews indicate mixed experiences at this center. Many customers appreciate the friendly and helpful staff, reporting quick service times for package drop-offs. However, some have noted that the location is not a full-service FedEx and that employees can be hard to find at times. There have been instances of customers waiting for assistance, with some feeling like an interruption when needing help. Positive mentions include a staff member who provided exceptional service, creating a personal connection with the customer. Despite some frustrations regarding shipping delays and the overall performance of FedEx, many find the center convenient for their shipping needs.
Customer Service was phenomenal! So helpful and friendly.
July 2026
Great Customer Service and the Girls in the front our Awesome staff.
June 2026
Dropped off a 65 inch TV here for return. The young lady at the front was very nice and pleasant and professional. Will use this place again in the future.
