FedEx Ship Center in New Braunfels, TX, offers essential shipping services, including packing supplies, boxes, and FedEx shipping options. Customers can drop off packages, hold shipments for pickup, or schedule deliveries via FedEx Delivery Manager. The location provides cost-effective expedited, standard, and economy shipping services, with FedEx Ground being faster to more locations than UPS Ground. Reviews indicate mixed experiences at this center. Many customers appreciate the friendly and helpful staff, reporting quick service times for package drop-offs. However, some have noted that the location is not a full-service FedEx and that employees can be hard to find at times. There have been instances of customers waiting for assistance, with some feeling like an interruption when needing help. Positive mentions include a staff member who provided exceptional service, creating a personal connection with the customer. Despite some frustrations regarding shipping delays and the overall performance of FedEx, many find the center convenient for their shipping needs.
the young lady at the front desk Here was an absolute angel literally the most kind person I have ever met.
January 2026
My package was lost in transit which truly sucks but I just wanted to give Zakiyah a huge shout out for helping me and keeping me updated if the package was found. She is the best!
June 2025
Exceptional service. I was in and out in 5 minutes.
