Firestone Complete Auto Care in New Braunfels, TX is a one-stop shop for vehicle needs, from standard maintenance to tires and repairs. The crew is described with excellence, providing good and decent service. The team works hard on problem solving and has your safety and best interest in mind. Customer service is great, with everyone being friendly and helpful. The service is reliable and affordable, with comprehensive solutions for every make and model. Services include oil changes, brake inspections, engine repairs, and tire sales. While there have been occasional issues with emailed invoices or getting parts, the expert team works to get you back on the road smoothly and on time.
I had the best experience today at this location! Richard, Sierra and John were so nice. Diagnosed my issue and got a battery installed quickly! Even offered to get me a drink from the store across the street while I wait!
April 2025
Had issues with not getting emailed invoices. Also had issues with them getting parts needed for my repair. Other than that the service was decent.
April 2025
EXELLENCE describes this crew , Francis was so helpful and Sierra was just as helpful. I like to keep my tires , and oil under one roof . You will not be dissatisfied!
