“I don’t usually post reviews, but I felt the need to write about my experience with these guys because rarely do I get such a pain-free experience like this. First off, the customer service is absolutely top-notch. Everyone I talked to throughout my process were absolutely awesome. Steve handled most of the communication and did a fantastic job explaining everything in a manner that was easy to understand but also detailed enough for me to feel comfortable with what I was getting done and what I was paying for. Everyone I talked to were not only helpful but friendly and made this one of the smoothest experiences I’ve ever had dealing with a vehicle. They go above and beyond without even batting an eye. Thank you guys so much for not only the quality of work you do, but how you go about doing it.
I highly recommend and I will be using them moving forward whenever I am able to. Thanks again for everything!”
“The staff there is always so nice and helpful. I came in thinking it was a low tire and sensor reset but I needed a new tires completely in and out in less than 45 minutes on my lunch break.”
“First time trying this place out, came for an oil change was kindly greeted and taken care of by James. Quick service and quality customer service. Highly recommend!”
“I had a great experience at Discount Tire in New Braunfels thanks to Michael. From the moment I arrived, he was friendly, professional, and genuinely focused on helping me. Michael took the time to explain everything clearly, made sure I understood my options, and handled everything efficiently. It’s rare to find someone who combines customer service and expertise so well. I truly appreciate the excellent care and attention he provided. If you’re heading to this location, ask for Michael—he’ll take great care of you!”
“Excellent service. Gave me an itemized list of services by importance and need for immediate or deferred work. Finished early. I cannot recommend Total True automotive enough. Six stars!”