Wheel & Rim Repairs near Selma, TX

“The short is Jacob Carrasco has redeemed my faith in discount tire.

They’re not the cheapest, And I bought four tires with warranties on all four. My tire ended up having a gash on the side of it that we didn’t know where it came from after about a year and a half of driving. It was pointed out to me by a discount tire tech at their Schertz location while I was getting my pressure checked after a cold storm. It was not a puncture and it was still holding air pressure, but I was worried about the integrity of the tire. The tech said that it wasn’t that deep and it shouldn’t cause any issues, but I wanted to speak to the manager.

I explained to the manager that I had a warranty on the tire and then I wanted to have it replaced because I was worried about driving on this. The manager told me that it would not be covered under the warranty and that it was still structurally sound. I left that store feeling taken advantage of and defeated.

I called at least three or four times to their corporate office waiting for a call back and never received one. I emailed them and I received an email back. I provided the information they asked for and then never heard anything again.

At this point, I was gonna give discount tire one last chance before I boycotted them for life. I thought maybe I should go to the normal store that I go to off Agora Parkway in the forum.

I explained the history to the assistant manager Jacob Carrasco, and he apologized for all the hassle that I had gone through.

Jacob was thorough, professional, and willing to help out with something that was definitely outside of my control. You can tell he really cares about the people that is serving and puts himself in their position. He has redeemed my faith in discount tire, and I will continue to be a faithful customer due to him.

Not only did I get the warranty tire replaced, but I went ahead and bought a second tire for his recommendation so they would not be uneven and then bought two new warranties.

I truly appreciate him going above and beyond and wanna make sure that he is acknowledged for his help and doing the right thing.”

“Wheels America in Selma Rocks! Chris, Maggie and the crew are the best! I bought a slightly used Tundra that had a wheel color that didn’t match my truck at all! They worked hard to completely strip that paint off, they color-matched my truck perfectly and came up with the coolest gunmetal finish I’ve ever seen. Couldn’t recommend them more!”

“I love coming here no matter the problem big or small these guys always come thru there hard work and dedication to there craft is unmatched. I came in for a question cause I’m not a mechanic and know nothing about fixing cars they are a tire and muffler mechanic shop but still helped me out with my window not rolling up changed my brake pads and rotors for a affordable price. They are super respectable and awesome highly recommended shop they deserve 10 stars thank you guys for all that y'all do!!”

“This place never fails to amaze me! I have used them in the past. Today I showed up 10 minutes prior to closing time after another auto center inconvenienced me and they happily took care of my state inspection. I did not need an appointment and I was in and out! Highly recommend!!”

“Price for repairs is within a typical range for the same work, itemized receipt and tech explanation of the work clearly indicate where price is coming from, the work was good and fast and used manufacturer parts. Overall excellent experience, will return for future work.”

“I recently got new rims & tires from a different RAW store. Amongst other issues, their TPMS machine wasn’t working & they didn’t balance my tires so I went to this location off Naco. Mike immediately was very polite & helpful. No questions asked, he reset my sensors & was able to fit us in later that same day to balance the tires. This location knows how to run a business the right way. I’ll be going here from now on! Thank you!”

“Calvin:
My business relationship with Discount Tire started in 2008 with a tire warranty for the tires on my new Honda Civic Si. Discount Tire handles ALL of our vehicle tire needs, now.

9 of 10 people will complain about even the most miniscule item they didn’t like involved with a retail transaction.

Only 1 of 10 people will take time to pay a compliment, formally, in writing or to a manager, when exemplary service has been provided.

That written, this message is to compliment the GREAT customer service provided by Calvin of Discount Tire Schertz, TX.

Calvin greeted me with a full warm smile, eye contact and a firm “neutral” handshake. (Thumb up and pinky down or vertical. This handshake demonstrates, “I consider you an equal”.)

Calvin asked for my service need. I had a “16-penny” nail in my truck tire. Calvin scanned the tread depth on all tires, a safety check, and verified the vehicle mileage.

Calvin got my vehicle completed quickly and even had the air pressure corrected in all of the tires.

Calvin, during a completion update, shared a little time discussing the automotive business in general.

Is a brief chat with a customer important?

Yes! Building and maintaining business relationships occurs over time with consistent customer service performance. Each interaction provides the opportunity to further the relationship.

Well done Calvin!

Discount Tire has earned ALL of our tire business.

Thank you, Calvin and Discount Tire Schertz, TX.”

“I just had to come here to praise how hard David at this location is working. He helped me so much today.

I went for a tire pressure check and he let me know that he didn’t like me driving on the front tire that I had. He offered to help me with the tire and didn’t want me driving on it because it appeared unsafe.

His awesome selling tactics worked because I left with two new tires after just wanting a tire pressure check. He was professional, nice, kind, and personable. We need more people like David.

He even turned down my Gatorade Zero!
Thank you Discount Tire and please also thank David for me by giving him some Gatorade and the day off. ;)”

“Jessica is the best. Always on top of her game, she knows her stuff in the office and out of the shop floor. Always impressed with her professionalism and knowledgeable assistance.”

“I love the staff. They are my mechanics for all of my cars. The prices and labor are very reasonable and in most instances if you bring your car when they open up, you can get it back in the same day”

“Professional and great customer service. The staff is wonderful, you can easily see customer satisfaction is a priority to this team. Prices are good and even on a busy day the time to complete servicing was reasonable.”

“Would highly recommend this company to handle any of your alignment or front end repairs my old square body steers and rides better than it has in 30 years so hats off to Matt for getting it rolling and Cleo for the work great work my friend keep it up!”

“Discount is stillman place for tires. Went to this location because they had the specific tires I needed. Aloldfo and Xavier did great making it a very smooth process. Thank you again from a loyal customer”

“These guys are amazing!!!!!!!! I stopped to get my annual DOT done on the tractor, they got me right in and out in record time. By saying don't think they weren't efficient, because they were. The tech/ mechanic (Micheal) even put hose dividers on because he saw my air hoses showed signs of rubbing. They are very professional and friendly ( Kirsten in the front)
I will be stopping here again”

“If I could give more than 5 stars I would!!! Cardova #5 is the best mechanic shop I have ever gone to in San Antonio!! All the employees are super nice! & I especially love how REAL they are on everything when they check your car! They help you with the best prices to fix your car! I’ve been going here for over 1 year now and every time I come they always help me with my car! They never forget their customers either every time I come they welcome me and treat me like family! & I’m a girl!! And I trust this mechanic shop, they have always helped me with my Nissan! Very recommended!!!”

“I've been coming to this location for over a decade. Always quick service, dependable, honest about what is needed and what's not needed. Glad it's close by! Will be returning when needed.”