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“I came to open an account because I haven’t been to happy with my bank. I googled best banks and I came here. Ana Armenta was such a delight very knowledgeable and friendly”
“Can't believe I haven't put a review up for these guys yet! We've been at Frost Bank for over 20 years now for business, personal checking, and savings. Can't say enough about everybody over there. Jacob and Alla at the front, Melinda behind the scenes, and everyone else! I tend to do deposits at the lobby desk just to chat a little bit, call me old fashioned even though I'm still a young buck (55??). My wife and I have tried several banks pre Frost and none of them can hold a candle! Do yourself a favor and do your banking at Frost Bank! A Texas bank out of Austin! Yippee Ki-yay!”
“EECU is an excellent financial institution! Love their very professional staff, fantastic interest rates compared to other places, and feel confident in everything!! Thomas Olsen deserves the highest rating possible!”
“This is by far the best Frost location I have been to. Extremely helpful staff. Less like staff at all. More like family and friends An overall pleasant experience.”
“Legend Bank in North Richland Hills truly goes above and beyond expectations. From the moment you walk in, you’re welcomed by a professional, friendly, and knowledgeable team who genuinely care about their customers. The staff takes the time to listen, explain options clearly, and provide solutions tailored to your needs.
Their service is efficient, trustworthy, and consistently excellent—whether it’s everyday banking, loans, or financial guidance. The branch is well-organized, and every interaction reflects integrity and customer-first values.
If a 7-star rating were possible, Legend Bank – North Richland Hills would absolutely deserve it. Highly recommended for anyone looking for exceptional banking service and long-term relationships. ?”
“I recently applied online for a Chase credit card, and my application was flagged for possible fraud. I was asked to upload my driver’s license to verify my date of birth and address, which I did online. The system showed the upload was successful, and I was told it would take a couple of days to process. After not hearing anything back, I called again and was informed that their system was unable to read my driver’s license, so I would need to drive more than 2 hours each way to visit a local branch.
Although the issue was completely outside of the branch’s control, Cynthia and Jacob were amazing. They were incredibly kind, patient, and genuinely apologetic about the inconvenience of the long drive and the issues with the verification system.
What impressed me most was that they didn’t just send me on my way — they personally contacted the credit card department to help verify my identity and worked to get everything resolved as smoothly as possible.
Cynthia and Jacob turned a frustrating situation into a positive experience through their empathy, professionalism, and willingness to go above and beyond. I’m very grateful for their help.”
“I'm a long time customer and I love this bank. The only bank I can balance my books to, to the penny. Won't allow any out of the ordinary spending without approval. Wonderful people and a great bank.”
“Nothing but good to say about this particular Credit Union. The manager is very helpful and always willing to go out of her way to make sure you get your questions answered and taken care of. The girls and guys who work there are all friendly they welcome you from the moment you walk through the door making you feel appreciated and happy to see you. This is my credit union and I make sure that others know where I Bank and how I'm treated.”
“First off- I want to be clear I'm a credit union guy. I don't want a mega bank who doesn't care about me and uses my meager savings in their schemes to crash the economy with another insane recession. I could go on a much longer rant about how Wells Fargo wouldn't rest until they ruined everyone's credit, or that JP Morgan profited off the slave trade, or how the better way to put your money is to buy gold that you keep buried in the woods- but those ramblings are best saved for my family Thanksgiving meal. Uncle Frank's long covid prevents him from properly ranting about the government and how the election was stolen, so I will be stepping in this year. But even by the high standards I have had satisfied with multiple credit unions, FWCCU goes above and beyond. When I made an account, I sat down with a human being (Tyler at the Bedford branch) who had me flabbergasted by showing me that I was recognized as a human being by the financial institution. Top shelf. I explained I wanted a side account to save up for a house- it was set up quite easily. But I was offered the chance to do an 18 month low interest loan (5$ of interest total) that I could pay off on auto pay for the duration. I plunked down the extra for that and have seen my credit score boosted to the point where country clubs have me on their recruiting list. I have a credit union account in each state I live/laugh/love in, and there will be a cold day in the Goldman Sachs HQ (read: hell) before I bank anywhere else in Texas. Update: I was recently helped with amazing phone service by Amanda Stacks, who has a name that in my mind automatically qualifies them to work at a bank. Aside from the name, they walked me through some questions about the app and my account perfectly. It's refreshing to call someone for a business down the block and not have to speak to someone in the Philippines who has never used the app and is earning 8$ a day in a Manila Telemarketing center. To whatever person reads this at FWCCU: I'm a member for life. I will leave you with the immortal words of Fry from Futurama: Shut up and take my money. 10/10”
“My job uses this bank and everyone is super friendly! Bianca is always helpful! I’ve had no issues when I go to deposit or take care of any other transactions.”
“We were welcomed the moment we came in and took away any nerves we had. I believe it was mark who helped us. He was very kind and courteous of our time and handling of the check. Big thanks to the others that assisted as well, answered any questions/concerns I had!”
“In a world that is not the best at giving ok Service much less good...NANCY at this WF branch was outstanding... had a bad morning with paper work for large financial transactions and anticipated not the best her... POW.. Nice Efficient Fast Nancy the best..”
“I don't know if you will show this, but the service is as good as to be expected considering what the tellers must do to meet the expectations of the customers. BTW I would like to know the definition of SLOW! Or is it what each person expects!!”
9AM - 4PM
8612 Davis Blvd, North Richland Hills
Banks
“I was looking for a national bank, because it was too difficult to move my money across states with my local one. A friend told me about BofA, and I've been with them for 3 years. They have a lot of different options for investments. They also provide Home Equity Lines of Credit (HELOC) with low interest rates. Easy processes.However, if you go inside, there aren't many people working...service is very slow. Maybe they work from home...?”
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“I’ve been with them since they opened. I was bad at keeping my balance from being in the red and they were very patient and helpful in teaching me and pulling me out of the red! Now I’m a wiz at saving money! Open when I need them, extremely helpful and friendly!!! Especially Tylor and Angela.”